10 Things We Do Better

You won’t find another IT Consulting, computer support, web development, network services or application development firm in Addison, Dallas, Richardson, Frisco, Plano, Carrollton and Lewisville who can boldly promise you this:

 

  1. We’ll Respond Within 60-Minutes or Less – Guaranteed. When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help. If we fail to respond within that time frame, the work is free.
  2. Accurate Billing – Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.
  3. Lightning Fast Repairs. You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician.
  4. No Unpleasant Or Unexpected Surprises. You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
  5. No Geek Speak. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
  6. 100% Unconditional Satisfaction Guarantee. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
  7. You’ll feel as though you have an in-house IT department – without the costs. As a network maintenance customer, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
  8. Gain Incredible Peace of Mind. We monitor every aspect of your network; Servers, Firewalls, Switches, Internet, Backup, Business Applications, Antivirus and provide monthly Network Health reports to you. As a business owner you have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.
  9. Building a Website? – We Will Not Stop There When we build a website, we ensure our services don’t stop after your website has been built. We put our best people on your brand. We make sure you succeed. After all, your success brings us success. We will not sleep until you are satisfied.
  10. We Enable You To Access Your Information in New Ways. We bring the power of multiple application development technologies to the table to ensure that you can access your when you need it and where ever your need it. In addition, we utilize cloud technologies to ensure your data is always on demand.

SOHOLogics offers best in class services for small businesses in Dallas, Addison, Carrollton, Frisco, Plano, and Carrollton. We ensure that your experience is exceptional. We guarantee that SOHOLogics is dedicated to your business and to your success. We work tirelessly for our clients and cannot wait until we get to work with you.

Why Wait? Find out what SOHOLogics can do for You!

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