Dear Customers and Partners,
SOHOLogics is proud to announce the release of a new application that will make administration and technical support much easier, faster and less expensive than the current on-site services we offer. After evaluating a technology called VNC, we are pleased to offer this new service to all of our customers and feel that this will empower us to assist your business better with the support and maintenance we currently perform for you. Below is some further information on what VNC is and how we plan to use this software to lower support costs and provide faster technical support for your business.
What Is TightVNC?
VNC (an abbreviation for Virtual Network Computing) is a great client/server software package allowing remote network access to graphical desktops. With VNC, you can access your machine from everywhere provided that your machine is connected to the Internet. VNC is free (released under the GNU General Public License) and it’s available on most platforms including Windows, Macintosh, UNIX and Linux.
TightVNC is an enhanced version of VNC which includes a lot of new features, improvements, optimizations and bug fixes over the original VNC version (see the list of features below for further information). Note that TightVNC is still free, cross-platform and compatible with the standard VNC. Many users agree that TightVNC is the most advanced free remote desktop package. And it’s being actively developed so you can expect that TightVNC will become even better.
TightVNC can be used to perform remote control and administration tasks in Windows, UNIX and mixed network environments. It can be very helpful in distance learning, remote customer support and remote user access. Finally, you can find a number of additional VNC-compatible utilities and packages that can extend the areas where TightVNC can be helpful.
TightVNC is a project maintained by Constantin Kaplinsky. Many other individuals and companies participate in development, testing and support.
How TightVNC Differs from Other VNC Products?
The following features are offered by TightVNC:
- Compression Capabilities allowing VNC to be utilities over lower bandwidth connections such as a 56KBps Modem or ISDN.
- Secure Transmission Capabilities enabled to protect VNC information from being “sniffed” by hackers.
- Provides VNC service on multiple platforms including Windows 95/98/98SE/ME/NT 4.0/2000/XP, Linux (all distributions), UNIX (all distributions) and Macintosh.
- Only requires an Internet connection and can work from within a secure fire walled network.
- Can be used to perform remote administration and support or for computer training.
- Customers can utilize VNC to connect and use their computers remotely from anywhere in the world.
Compatibility and Interoperability
TightVNC is fully compatible with the standard RFB protocol used in VNC, so you can use TightVNC viewer with the standard VNC server and vice versa. But note that protocol enhancements implemented in TightVNC will work only if these enhancements are supported on both sides of the connection.
Here is a brief list of TightVNC features absent in the standard VNC.
- Local cursor handling. Cursor movements do not generate screen updates any more, remote cursor movements are processed locally by the viewer, so you do not see slow remote cursor movements behind the local cursor.
- Efficient compression algorithms. New ‘Tight’ encoding is optimized for slow and medium-speed connections and thus generates much less traffic as compared to traditional VNC encodings. At the same time, TightVNC supports all the standard VNC encodings, so it can operate efficiently over fast networks, too. Thus, with TightVNC you can work remotely almost in real time in most network environments.
- Configurable compression levels. You can choose any appropriate level of compromise between compression ratios and coding speed, depending on your connection speed and processor pow