Our goal is to satisfy the needs of individuals and organizations who are interested in solutions to make life and technology compatible. Efficiency, quality, and satisfaction are driving factors in the solutions we provide to our customers.

Phone: 214-766-7168
Email: sales@sohologics.com
Sign up for our free newsletter!

Support



SOHOLogics understands that successful implemented solutions are a continuing process, not a single event. In order to maximize each dollar invested into technlogy, support is a major variable to achieve the desired results for the expected goals. We provide technical support, repair and emergency services to residential, home office, small and medium business customers.

On-Site Support

We are focused to provide quality desktop, server and network support for every business or home client. We can be at your place at your earliest convenience in order to diagnose and effectively resolve any issues.

Online/Off-Site Support

Online/Off-Site Support is support via the telephone, email, or through remote access. Most issues can be resolved in minutes. If your issue cannot be resolved remotely, then an on-site support call may have to be placed.

Below is a list of technical support services we provide.

  • Onsite Technical Services
  • Onsite Emergency Response
  • Maintenance Agreements
  • System Maintenance & Repair
  • System Upgrades
  • Network Upgrades
  • Data & Network Security
  • Software Upgrades
  • Software Configuration and Implementation
  • Website & E-mail Support
  • Driver and File Downloads
  • Phone Support
  • Database & File Server Recovery
  • Data Backup and Recovery
  • System Updates
  • Knowledge Base
  • ePage Response